• Audio and Video quality issues during class

  There are several circumstances that cause and audio latency. The following are possible causes that we can check. Here are the many fixes you can try to ensure a Great Quality of Audio and Video experience while in class. Restart your computer: It solves many issues and saves you from troubleshooting. Restarting clears temporary cache and resets network settings. Make sure your browser is up-to-date. Running the latest version of anFew readers

• Others can't see or hear me during the class.

  Not a problem, happens to the best of us! We need to make sure that your camera and microphone are turned on and your computer and browser are able to access the camera so others can see and hear you. Ensure that camera and microphone permissions are allowed for https://live.televeda.com/ Please refer to this article for more details Allowing Camera and Microphone AccessFew readers

• Web Page View Size is too Small

  Have you ever wondered why your Web page view is too small? This could be due to the page being zoomed out. You can always zoom in or zoom out the current Web Page you are visiting. Pressing CTRL and then + sign will enlarge or zoom in your View. While pressing CTRL and then - sign will zoom out your View. If you are using Google Chome, you can do the following: Open Chrome . At the top right, click More Settings (3 dots at the top right area) Click the + andFew readers

• Stay Signed in After Registration

  Stay Signed in These instructions will show you how to stay signed in to Televëda after registration, so you don’t have to use another verification code every time you want to join a class. Disable Auto-delete Follow the instructions below: Disable Auto-delete Presentation Change Your Cookie Settings What are BrowsFew readers

• Troubleshooting audio and video latency/speed during class

  There are several circumstances that cause video and audio/speed latency. One can be due to poor internet connection. You may run Internet Speed Test and see the connections statistics. Please click here. You require good download and upload speeds for 2-way interactive classes. (Rule of thumb) If your connection is slow, you can consider connecting through hardwired internet connection instead of Wireless connection. With this you wilFew readers